View previous topic :: View next topic |
Author |
Message |
** GED ** Mud Obsessed
Joined: 18 Jun 2014 Odometer: 2039 Location: Scouser
|
Posted: Fri Jun 09, 2017 8:51 pm Post subject: customer service rant.
|
|
|
i have a set of MAD Progressive springs fitted to the rexton.
http://mad-suspension.co.uk/index.php?ro...ory&path=2
heard a rattle for a few days so jacked it up and found the top of the nearside spring had snapped. they were just on two years old and regularly get loaded up with oil in the boot and towing.
called the company and they asked me to email them pics.
did that yesterday lunch time and today at 2pm a brand new pair of springs arrived from the Netherlands.
Ferking ace customer service that!
would well recommend them.
Ged
__________________________________ the other co-founder of the DCJC
Member of TEAM CHAOS |
|
Back to top |
|
|
|
jojo Mud Obsessed
Joined: 11 Aug 2007 Odometer: 5422
|
Posted: Sat Jun 10, 2017 9:18 am Post subject:
|
|
|
Thanks for posting that. Excellent service like that deserves a mention.
J
|
|
Back to top |
|
|
Mr Tyre Mr Tyre
Joined: 17 Jun 2002 Odometer: 4957 Location: Darlington Co Durham
|
Posted: Sun Jun 11, 2017 8:31 pm Post subject:
|
|
|
Great response that.
|
|
Back to top |
|
|
|
|
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum You cannot post calendar events in this forum
|
|
|