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Naming and shaming

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Joined: 16 Aug 2004
Odometer: 24
Location: Difflock

PostPosted: Fri Jul 01, 2011 5:43 pm    Post subject: Naming and shaming Reply with quote


If you have a complaint about the web site - including the free online magazine, the Forum or the Shop, then please contact us directly at

You are, of course, free to post complaints on this forum and we will endeavour to address your concerns as we would via email. We are quite proud of our customer service record so we do not have any reservations about conducting such a conversation in public.

If you wish to complain about another company or organisation please be aware that you will be held personally and legally liable for all comments posted. Wherever possible we will assist any organisation in establishing the identity of an individual that it considers has defamed or libelled them. This may include, but not be limited to, providing your email address, personal details, IP address and details of the ISP you use.

Every message posted on this forum is logged and archived with the name, date, email address and IP address of the person posting the message.

Although we welcome recommendations and criticisms about companies' products and services from regular forum users, if it appears that some form of vendetta is being waged against a company or organisation your messages will be deleted without notice.

We reserve the right to edit or delete comments without prior notification. There have been a number of legal proceedings raised due to comments posted on this forum. This costs US money and we cannot permit such actions which may impact on the forum or the company.

This forum exists for users to exchange information. It is paid for and maintained by It is NOT a public service we have no responsibility or obligation to provide you with a place to vent your spleen. If you wish to 'have your say' you are more than welcome to create and pay for your own website to do so.

The decisions of the Admin and Moderators is final. No complaints will be considered. In ALL cases we will seek to defend the forum NOT the person making the comments.

The best form of action in these matters is to contact the company concerned directly.

To protect and serve
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